Parents Community

The Forum

To see this working, head to your live site.

Jul 29, 2020

Edited: Jul 29, 2020

Responses Disappearing

I've heard from several of you that your responses to posts have sometimes disappeared from a thread. It's happened to me too. I reached out to Wix customer support, and they are trying to work with us to find a solution. They need a real-time example, though. So, if one of your responses disappears, please let me know as soon as you notice it, and I'll send Wix a screenshot. Thanks, everyone!

13 comments

13 Comments

BrooklynMom

Aug 01, 2020

Wait, we can delete our own posts? Didn't realize that. That is something I always wanted on UB.

Anon

Jul 31, 2020

Mine disappeared too, but it was about Herman Cain. I am curious if it was censored or just disappeared due to a glitch.

Mod

Jul 31, 2020

Replying to

Yes, I noticed that yesterday. I saw someone had responded to the thread recently but when I clicked on the thread, the comments were all old. I sent customer support a screenshot explaining the situation (again). Hopefully, they’ll be able to figure out what is going on. According to them, only the moderator or person that created the post/response should be able to delete anything. Obviously, something else is going on here.

Anonymous

Aug 01, 2020

Replying to

Maybe someone is deleting their earlier comment and taking all of the responses with it?

Mod

Aug 01, 2020

Replying to

I thought about that too but it seems like it's an issue on Wix's end. Other Wix forums are having similar problems.

Mod

Jul 30, 2020

I just tried to replicate that situation from a phone and computer. Let's see if the responses disappear.

Mod

Jul 30, 2020

Test

Mod

Jul 30, 2020

Test

Anonymous

Jul 30, 2020

That was what happen to me. I just logged out so that I could attempt to replicate. There should be a post starting with Me too! bove this one...

Anon

Jul 30, 2020

FYI every time this has happened for me, i have typed my response before i realize i am not logged in, log in, see the response post (a cool feature i had wished old UB had) , then come back later and it is gone. so there's a glitch in that process, at least.

Mod

Jul 30, 2020

Replying to

Do you remember if you were using a phone or computer at the time?

BrooklynMom

Jul 30, 2020

Replying to

This exact thing just happened to me. I wrote a reply to a post, it prompted me for my login and password, I entered it, and the reply was there. Then when I went back in to the thread to check, the reply was gone. Regular computer (not phone or tablet).

Anon

Jul 31, 2020

Replying to

Laptop.